Scope of this Privacy Policy

This Privacy Policy outlines how Midas IT Solutions Company collects, uses, discloses, and protects the personal and non-personal information of its clients, employees, business partners, and users of its services and platforms. It applies to all data collected through our websites, mobile applications, customer service channels, and other digital or offline interactions. This policy is relevant to any individual or entity engaging with Midas IT Solutions, whether by visiting our website, utilizing our IT services, subscribing to newsletters, or interacting with our support teams. It covers information such as contact details, financial information, usage data, technical details of devices used to access our services, and any other data voluntarily shared by the user. However, this Privacy Policy does not extend to third-party websites, applications, or services accessed through links provided on our platforms. These entities operate under their respective privacy policies, and Midas IT Solutions is not responsible for their practices. The scope also includes the data Midas IT Solutions collects from its business partners and affiliates to deliver its services effectively. This policy applies across all geographical locations where Midas IT Solutions operates and complies with relevant regional data protection regulations, including GDPR, CCPA, and other applicable laws. By interacting with our services, you agree to the terms outlined in this Privacy Policy.

What Information do we Collect?

At Midas IT Solutions, we prioritize transparency and respect your privacy. We collect information to provide efficient and tailored IT solutions to meet your needs. The types of information we collect include: Personal Information: This includes your name, email address, phone number, and job title when you contact us or fill out forms on our website. Business Information: If you represent an organization, we may collect details about your company, such as its name, size, and industry, to deliver personalized services. Technical Information: When you interact with our website, we may collect data such as your IP address, browser type, device information, and usage patterns to improve user experience and website functionality. Service Data: Information related to the IT services we provide, including project requirements, feedback, and support tickets, is gathered to ensure quality service delivery. We collect this information through direct interactions (forms, emails, or calls) and automated technologies like cookies. Rest assured, your data is handled securely and used solely for providing our services, improving user experience, and maintaining compliance with legal obligations. For detailed insights, please refer to our complete Privacy Policy.

Why do we Need your Personal Data?

At Midas IT Solutions, your personal data is critical to providing exceptional services and ensuring your seamless experience with us. Here's why we collect your information and how it benefits you: Tailored Services: We use your data to understand your unique needs, enabling us to customize solutions that align with your business goals and technical requirements. Improved Communication: Your contact information allows us to communicate effectively, whether it’s for project updates, support queries, or sharing insights about our latest innovations. Enhanced Security: Collecting specific data ensures we can protect your accounts, systems, and sensitive information against unauthorized access, cyber threats, and vulnerabilities. Legal Compliance: Your personal data helps us comply with industry standards, contractual obligations, and regulatory requirements, safeguarding your interests and ours. Seamless Transactions: From invoicing to project implementation, your information facilitates smooth and accurate business transactions, ensuring an efficient workflow. Continuous Improvement: By analyzing feedback and usage patterns, we use your data to enhance our services, develop new offerings, and deliver better results for you. We are committed to handling your personal information responsibly, adhering to strict confidentiality standards, and only collecting data essential for the stated purposes. Transparency and trust are at the heart of our practices. If you have questions or require further clarification, feel free to reach out to us. Your data drives our ability to serve you better and ensures a relationship built on mutual trust and efficiency.